World Wide Delivery

Please be aware that due to the busy season, courier delays may occur. If your order is time sensitive, please contact our team at +64-9-368-1909 or email sales@naturalsolutions.nz.

Important Notice: Please be aware of local Duty and Tax responsibilities for customs regulations in your area. The DHL Express new system includes uploading documents of correct invoicing.

Please provide a physical address where someone will be present during business hours to sign for the receipt of your package.
You may add "Leave at Door if nobody home" in you delivery address, however you are then responsible for the package, if you do not receive it. This includes New Zealand residents.

International Postal Service delivery may also be chosen on low cost orders instead of DHL Express. However, please NOTE that these orders are NOT tracked, may take 7 to 30 working days to arrive, and that the goods become the recipient's property and responsibility as soon as they leave our property.

IMPORTANT NOTICE: Extra delivery information

Your destination can require Unique Identification Numbers for release or delivery of your product that you must provide to us. If they are not provided they may affect delivery and may cause your product to be abandoned of which you will have to take responsibility and we are under no obligation to refund. This may be subject to change or regulatory requirements from New Zealand or your destination:

Unique Identification Numbers can include;

Passport Number
Social Security Number
AADHAR Number
GSTIN
PAN Card
Unique Identification Number
IOSS
VOEC
LVG

Our internationally services are not sending to Russia, Ukraine or Belarus presently.

Countries We Deliver To

Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus (temporarily suspended)
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo - The Republic
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
Gabon
Gambia
Georgia

Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea Republic
Guinea-Bissau
Guinea-Equatorial
Guyana (British)
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia (import licence required)
Iran
Iraq
Ireland
Israel
Italy (we no longer ship to Italy)
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea-North
Korea-South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia (Bravo yogurt making kit only)
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico (must use a commercial importer)
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal

Netherlands Antilles
Netherlands The
New Caledonia
New Zealand (CourierPost)
Nicaragua
Niger
Nigeria
Niue
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines (FDA weight limit 1kg for cosmetics, 500g for supplements)
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia (temporarily suspended)
Rwanda
Saint Helena
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain (import licence required for dietary supplements)
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand (doctors letter required for customs clearance, if importing more than one months supply)
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine (temporarily suspended)
United Arab Emirates
United Kingdom
Uruguay
USA
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands (British)
Virgin Islands (US)
Yemen
Zambia
Zimbabwe